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Having a company vehicle and the convenience of starting and ending your workday directly from home are aspects of the role we are glad you valued. However, it is disheartening to read about the extensive hours, scheduling challenges, and the friction you experienced with customer interactions. We strive to provide reasonable scheduling window alignment and support our field teams out in the community. Your concerns regarding inventory tracking inconsistencies, management accountability, and an imbalance in work-life expectations are taken very seriously, as we want our technicians to feel supported by both warehouse staff and leadership. Additionally, clarity around workload availability and the structure of our incentive programs are critical components of the technician experience we want to ensure are fair. We would love to have an opportunity to better understand your situation, and we encourage you to reach out to peopleoperations@dish.com to further discuss your experiences.