Good people in Co-Workers, Horrible Toxic Management - Anonymous employee EchoStar Employee Review

1.0
23 Apr 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Overall good benefits and salaries are on the lower end but are coming to standard slowly

Cons

The environment is toxic. There is a bully-victim culture. The different teams do not work well together, and there is open antagonism between different teams. Managers are openly insubordinate to senior managers and badmouth other teams. That can make it difficult to interface with other departments. There are very limited opportunities for professional growth. Most of the long time employees have found their niche and have no incentive to train new people. As a new engineer your responsibilities will be mostly technical writing and administrative tasks. There is a feeling that if too much effort is put in to training new people, they will leave the company to get another job sooner. There is a strong emphasis on "the way we've always done things". EchoStar does not want to invest the time in keeping their processes up to date. There is a lot of employee turnover. The salaries tend to be on the low end of the industry. Be proactive. Be on time, and start meetings on time. Maintain an organized work area. Learn to offer people constructive, timely feedback. An internet personality test that says you're introverted is not a valid excuse to fail to communicate with your employees. Make it happen. Create one set of standards, clearly communicate them to your teams, and apply them across the board to everybody. If a subject matter expert can't articulate the steps in their processes, it's a problem. They need to build those skills or work with someone who can do those things for them. If a process is inefficient, it should be reevaluated and streamlined.

Explore other reviews about EchoStar

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

A lot of opportunity to move around to different departments and try new things.

Cons

Not very flexible work life balance

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EchoStar Response
1mo
It is wonderful to hear that you found so many avenues for internal mobility and enjoyed exploring different departments during your time with us. Fostering a workplace where employees can try new things and chart diverse career paths is something we deeply value. We also appreciate you raising your concerns regarding scheduling flexibility. Finding the right harmony between operational needs and individual work-life balance is a continuous focus for us, and insights like yours are incredibly helpful as we work to enhance our overall employee experience.
4.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great perks, overtime available at times, great co workers and love helping customers

Cons

Customers yelling at you at 7am before you’ve had your morning coffee, some supervisors micromanaging, the fact that you have to promote promote promote even when customers flat out say no some supervisors want you to keep pushing and that’s honestly a problem for me, if they say no it’s no, we are not in the sales dept. I understand that their numbers are also important but sometimes the pressure is too much, so much so that sometimes I just feel like getting another job if I’m being honest, and I honestly love it but some supervisors do too much, we not only have advanced tech but starlink customers that we have to help, we have a certain time limit for starlink and agents offering starlink to customers then saying” you can call to cancel tomorrow” adds more pressure because now they don’t want you to assist the customer in cancelling now it’s just tickets, tickets is not enough for customers they want a solution not some ticket that’s not going to get them a resolution in a timely manner.

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