3.0
21 Mar 2014
Anonymous employee
Current employee, more than 10 years
Recommend
CEO approval
Business outlook
Pros
The core company values are excellent. As is Sandy Cutler's Message. Customers are the focus of everything we do; strong ethical values; quality matters. It also has good systems and tools to help drive improvements.
Cons
Too financially focused, causing core values to get lost in translation as the pressure continues to hit numbers regardless of the cost to the customer or employee. Expects too many hours. Lots of Over-time is an expectation of employment, so work life balance is not supported. Vacation policies are out dated. Can't go from 3 to 4 weeks until after 15 years. If employees are working such long hours they at least need time away with their families.