Toxic environment - QSR Sales Associate Eataly Employee Review

3.0
17 Jul 2023
Recommend
CEO approval
Business outlook

Pros

Able to make a decent money if full time (including tips). 20% of discount storewide. Easy shift swapping on the app. Peers are kind and hard working.

Cons

High turnover rate. Not the worst place on earth but there's a lot to improve. The manager knows nothing about operational and don't understand staff needs. Super busy environment all the time. Rude customers. People from the office lacks respect and humility when they come to purchase something. To keep good mental health while working you have to ignore all those facts everyday and just keeping doing your job. That’s unfortunate.

Explore other reviews about Eataly

5.0
6 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment and fun experience

Cons

Scheduling difficulties, and no weekends off.

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing managers who listen and care for their employees

Cons

None! Best job I’ve had and would work there 100% hands down if I still lived in the city. It gets insanely busy but it comes with the territory

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