Stay away from IT jobs here - Anonymous employee ETS Employee Review

2.0
10 Jul 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good compensation, decent (but expensive) benefits, very flexible on work-life balance. The company has a great philosophy, tries to keep the workforce happy and educated.

Cons

Awful working environment: overcrowded, noisy, poor facilities for IT -- quite different from where the business users work. Much of the IT work is outsourced to off-shore workers, so communication and coordination are big problems. In addition, infrastructure is also outsourced, so there is little control over that and no ability to actually get anything done. Most people you encounter here will be "lifers" counting the days until retirement, not really interested in doing a good job or mentoring you or helping you in any way. Most work as though they are owed something and do the bare minimum, particularly when it comes to cooperating with other teams. Finally, they are way behind in technology and most of the workforce (see above, old timers and lifers) are technology averse. IM was very recently rolled out and is mostly ignored as a new and scary technology, even by IT workers.

Explore other reviews about ETS

5.0
11 Apr 2025
Recommend
CEO approval
Business outlook

Pros

It was a good experience.

Cons

Nothing of note that was negative.

1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Support of immediate management and coworkers makes coming to work every day a pleasure.

Cons

Where to start... First, the employee performance evaluation process and methodology has changed from 1) performance vs your job description to 2) OKRs which were completely unattainable and meaningless at every level to 3) rocks and outcomes which again have very little to do with the day to day jobs of most employees. It seems the burden for goals and objectives and performance management has shifted from management to employees as they try to define a methodology that holds only doers responsible for the company's success. All this since Amit Sevak took over. Management manipulated the questions in a recent employee survey to force responses that made it look like there was improvement year over year. Of course, when you add a new President between the employees and the CEO peoples opinion of senior management is improved. Of course when you shift the focus to immediate management from senior management, the responses will be improved. Try issuing the exact same survey as the prior year and see how much "real" improvement there was in the numbers.

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