Frustrating. Decent pay when you work. - Online SAT Rater ETS Employee Review

2.0
18 Jun 2017
Recommend
CEO approval
Business outlook

Pros

"Flexible scheduling" - You can theoretically set your own hours. In practice, you either have an open availability or don't get any hours (not that you get enough anyway). Work from home Decent pay ($15/hr) Better than being unemployed.

Cons

Hours vary widely from month to month and there's never enough of them. Some months you'll work two 40 hr weeks. Others you'll get nothing at all. Shifts are added and canceled with very little notice (sometimes as little as a day). Supposedly if they cancel with less than 24 hours notice, they give you a half-days pay. Instead, they cancel exactly 25 hours in advance. Next to no contact with the company aside from a scoring leader that changes every day. Very little feedback and what feedback you do get next to useless. Most scoring leaders only contact you to tell you why you scored something wrong "according to the rubric," and if you try to defend your scores, expect to be told why their interpretation of the rubric is the only correct one. What makes this useless is the fact that the scoring leaders do not agree with each other. No benefits.

Explore other reviews about ETS

5.0
12 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Intelligent, caring, hardworking, professional co-workers

Cons

I'm told they have greatly changed since, new CEO

2
1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Support of immediate management and coworkers makes coming to work every day a pleasure.

Cons

Where to start... First, the employee performance evaluation process and methodology has changed from 1) performance vs your job description to 2) OKRs which were completely unattainable and meaningless at every level to 3) rocks and outcomes which again have very little to do with the day to day jobs of most employees. It seems the burden for goals and objectives and performance management has shifted from management to employees as they try to define a methodology that holds only doers responsible for the company's success. All this since Amit Sevak took over. Management manipulated the questions in a recent employee survey to force responses that made it look like there was improvement year over year. Of course, when you add a new President between the employees and the CEO peoples opinion of senior management is improved. Of course when you shift the focus to immediate management from senior management, the responses will be improved. Try issuing the exact same survey as the prior year and see how much "real" improvement there was in the numbers.

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