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EF (Education First)

Engaged employer

Great company (especially for entry-level positions) - Anonymous employee EF (Education First) Employee Review

4.0
29 Jul 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- great great company culture - international environment - drinks & social events

Cons

- HR is not existing

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EF (Education First) Response
11mo
Thanks for taking the time to leave a review. We're so glad to hear that you enjoyed the company culture, international environment, and events here! EF does have HR, but it might not always be called HR in every region. In some countries, the HR function is split between the Recruitment & Employee Development (RED) teams, Payroll, and Legal. For any HR related questions or concerns, we recommend that employees contact their RED representative, who can guide them further. We hope that you felt supported during your time at EF, please feel free to reach out directly to hr@ef.com if you have any suggestions or would like to share further. Thanks again for leaving a review.

Explore other reviews about EF (Education First)

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good training, good communication especially for a remote position, flexible, great management

Cons

Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

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EF (Education First) Response
2mo
Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
4.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

Cons

Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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