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EF (Education First)

Engaged employer

Great place to work - Senior Customer Support Manager EF (Education First) Employee Review

4.0
13 Oct 2025
Recommend
CEO approval
Business outlook

Pros

People, events, opportunities to grow, good work environment

Cons

Homeoffice options extremely limited which can be challenging, salary not the highest, work life balance can be tough to maintain

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EF (Education First) Response
8mo
Hi, thank you for sharing your experience working in Customer Support at our Düsseldorf office. We’re really glad to hear you’re enjoying the environment and growth opportunities there. Working from our offices is about staying true to our mission of bringing people together across borders and cultures. We’ve seen so many great ideas and moments of teamwork happen at EF over the years because people were able to work together in person. That said, we understand that flexibility is important, and if you ever need to work outside the office occasionally, it’s best to discuss with your manager. We have also shared your suggestions on how to make the office a great place to work, as well as your comments on recognition for hard work, with the team in Düsseldorf. Thank you again for being part of our team!

Explore other reviews about EF (Education First)

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun place to work at. Lots of opportunities especially early on in a career.

Cons

Sometimes salary is not as competitive as other places in Boston area.

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EF (Education First) Response
1mo
Well this is what it's all about! Early career opportunities while having fun along the way is a big part of what we hope people experience working at EF, and we are happy to hear this in your reflection. Thank you for sharing your note on compensation as well. We review our compensation packages regularly to make sure they align with our industry standards, and we appreciate your perspective on that.
4.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

Cons

Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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