employer cover photo
employer logo
employer logo

ECI Software Solutions

Engaged employer

Flexible environment, approachable management - Anonymous employee ECI Software Solutions Employee Review

4.0
3 Mar 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ECi has one of the most flexible environments I've ever worked for. There is no push back on needing personal time for things like doctors appointments or other family obligations. Hours are also flexible as long as you are getting your work done and in communication with your manager. Time off is very generous, even for new employees. Management staff is highly approachable and friendly. The communication from management with the staff has improved immensely over the last two years. Very friendly and casual atmosphere in the office. There is no real dress code, unless you are attending meetings with customers or tradeshows.

Cons

As a private company, we have no pre-determined regular bonus or pay raise structure. Our raises are determined solely by the performance of sales. If we miss our sales goals, no raises. Many employees are frustrated by this policy and feel it's unfair. Training and mentoring must generally always be self-driven, there are no standards or policies currently in place to continually train employees. Middle-management is inconsistent - some departments have more qualified/better leaders than others. No 401k matching. HR department and onboarding procedures are pretty much non-existent. Insurance options are good, but have increased quite a bit in cost over the last few years.

Explore other reviews about ECI Software Solutions

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and work life balance. Leadership is personable and knowledgeable.

Cons

Other departments may not share the same culture. So this mostly reflects the finance department which has been my experience.

avatar
ECI Software Solutions Response
2mo
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy our company culture and personable leadership team. We care deeply for our employees and as such, we are happy to hear that you appreciate all that ECI has to offer. Thank you for all you do to help make ECI a Great Place to Work.
3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Work remotely, potential to move around within company

Cons

Lots of corporate time wasting, where nothing seems to function efficiently because there’s too many higher-ups hired to “oversee” or manage nothing. Seemed like they were so committed to selling the mission and vision to employees that they took no time to focus on improving the products to actually have long term value.

avatar
ECI Software Solutions Response
1mo
Thank you for taking the time to provide us with feedback. We are pleased to hear that you appreciated working remotely during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding the efficiency of our internal management structures and the alignment between our product development and customer feedback. We are dedicated to improving and as such, we will explore our options for advancement moving forward. We wish we had the opportunity to resolve these concerns while you were employed, however, we appreciate your feedback now. We wish you the best.
See reviews by: Helpful|Rating|Date|All