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ECI Software Solutions

Engaged employer

Low pay poor benefits - Anonymous employee ECI Software Solutions Employee Review

3.0
14 Dec 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people are mostly great. Casual atmosphere. work life balance is great.

Cons

Low pay, atrocious benefits. Health insurance is a CDHP and pays for nothing, so I flat out stopped going to the doctor for anything, because my salary is so low I can't afford it. Yes, even with an HSA that I can barely afford to contribute to. Communication in middle management sucks. If you aren't in sales or marketing, you are pretty much garbage as far as anyone higher up the ladder is concerned. No matter what you do, it's not good enough. The review system (no one gets a 4 or 5, so why are those there?) and paltry-to-non-existant raises shows that. SLT far more concerned about their shareholders than their employees, which is nothing new for corporate America. No career path. My position is a dead-end job with no hope of advancement.

Explore other reviews about ECI Software Solutions

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and work life balance. Leadership is personable and knowledgeable.

Cons

Other departments may not share the same culture. So this mostly reflects the finance department which has been my experience.

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ECI Software Solutions Response
2mo
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy our company culture and personable leadership team. We care deeply for our employees and as such, we are happy to hear that you appreciate all that ECI has to offer. Thank you for all you do to help make ECI a Great Place to Work.
3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Work remotely, potential to move around within company

Cons

Lots of corporate time wasting, where nothing seems to function efficiently because there’s too many higher-ups hired to “oversee” or manage nothing. Seemed like they were so committed to selling the mission and vision to employees that they took no time to focus on improving the products to actually have long term value.

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ECI Software Solutions Response
1mo
Thank you for taking the time to provide us with feedback. We are pleased to hear that you appreciated working remotely during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding the efficiency of our internal management structures and the alignment between our product development and customer feedback. We are dedicated to improving and as such, we will explore our options for advancement moving forward. We wish we had the opportunity to resolve these concerns while you were employed, however, we appreciate your feedback now. We wish you the best.
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