6y
Dear Colleague
Thank you for your feedback. I am sorry to hear that you feel it was the worst company you’ve worked at. It’s difficult to comment on your specific circumstances without knowing what your role was or where you worked.
However, I can comment on the points you have raised. Firstly, workloads can be high – especially in the summer months when we’re at our busiest. We acknowledge that, and work hard to try and ensure our employees maintain a good work/life balance. Our pay scales are competitive within our industry, and we strive to maintain them as such.
We disagree that our managers are overly demanding/needy or that our co-workers are unreliable. We pride ourselves on delivering the highest quality education to our students, and recognise that excellent delivery of service comes from looking after our people – a fact well understood by our managers and delivered on day-in day-out by our teams.
Communication is always a challenge in a large, globally spread organisation, but we have a wide-ranging strategy that ensures we communicate well. As for how people get along, I think we have a very healthy work environment, which is backed up by our consistently high engagement scores.
Thank you again for taking the time to share your views with us – should you wish to discuss anything further, please don’t hesitate to get in touch with me directly.
Julian Bell
Global HR Director