Treated poorly - Customer Service Advisor E.ON Next Employee Review

Most times a holiday is booked, you won't get paid because its not to their liking even if you have booked time off ages ago. You work really hard but treat you like you're a child in school. You are timed to the second on literally everything! You are even expected to make time up if you go over on toilet breaks or getting drinks in the summer. They find ways to screw you over. I don't see how people can live booking holiday then not actually getting paid.