Pros
* Never a dull day on the job - it is a niche product, but one will pick up a wide variety of technology skill sets. * Great comradery between team members - help is always available at hand. * Strong leadership and vision - management level excels in what they are good at - navigating tough environments, building confidence and team work, keeping employees engaged. *Immense satisfaction when customers appreciate not only product capabilities, but the human touch as well.
Cons
The organization still has some way to go in defining best practices and company processes. Quite a number of business functions have limited communications across functions and thus each employee is left to discover on their own and make their own way. Finding information is not quite as easy as some bigger organizations which have well established processes.