By far the worst company I have worked for. - Virtual Call Center Agent Dynata Employee Review

1.0
20 Jul 2022
Recommend
CEO approval
Business outlook

Pros

-you can work from home

Cons

-long onboarding process (up to 1 month) -unreliable communication - HOURS ARE NOT RELIABLE- management cancels shifts within 1 hour of your start time saying that there aren’t enough projects that day (2-3/4 of my shifts were shortened or cancelled per week). I was also told after my break once that my shift was just over- even though I was scheduled for 5 more hours in the night -technological requirements make onboarding tedious -various platforms including one which isn’t even part of the job requirements -such an influx of employees that most employees aren’t retained. There are a large amount of “nesting employees.”

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Dynata Response
3y
Thank you for your feedback; we are sorry you had such a negative experience in our call center. We agree that retention is very important, which is why we work to provide an engaging culture and flexible schedule to keep employees coming back. Shifts can fill up quickly, and schedules can be altered based on how busy or slow the business happens to be that day. Our flexible scheduling allows for easy work but can certainly be frustrating when it comes to shift changes. We’re sorry that you experienced more than your fair share of this. Our onboarding process is being revamped and streamlined, so hopefully future employees won’t experience the issues you did.

Explore other reviews about Dynata

5.0
5 Jul 2025
Recommend
CEO approval
Business outlook

Pros

great company very remote friendly

Cons

not all interns got the same treatment

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Dynata Response
9mo
Thank you for your 5-star review. We’re glad to hear you had a positive experience and appreciated the remote-friendly setup. To your other comment, we’re sorry to hear that you felt that not all interns felt equally supported. Fair treatment is a priority at Dynata, and we’re committed to ensuring every team member, including interns, feels valued and included. Your feedback helps us continue to improve.
2.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A flexible schedule that comes in handy.

Cons

The lines of communication need to be better. When given your daily assignments. The pay could be better for all the stress and headaches.

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