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Durable (Canada)

Is this your company?

I would rate it 0 if that's a choice - Anonymous employee Durable (Canada) Employee Review

1.0
26 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Higher salary compared to local companies and a few great people (excluding CEO).

Cons

When I first joined, the company had potential, riding the momentum of the AI wave. With a clear vision and strong execution, there was an opportunity to build something great. Unfortunately, over the past year, leadership—specifically the CEO—has become the primary source of the company's struggles. The CEO frequently shifts the product roadmap and vision, often making significant changes every few days. This results in widespread confusion, as the team is left scrambling to adjust priorities or abandon work that was started just days prior. Compounding the issue, these shifts are communicated inconsistently—sometimes only to one or two individuals—leaving the rest of the team in the dark and then being blamed for not keeping up. Little organizational structure or strategic leadership is guiding what comes next. Instead, priorities seem to be dictated by the loudest voices in customer feedback or Twitter. However, when the team begins to scope out these ideas, the direction often changes yet again, or the CEO dismisses reasonable estimates as excessive, even when the work is minimal. Beyond the constant changes, the CEO is an extreme micromanager who struggles to trust his team. Rather than empowering employees to take ownership of their work, he insists on personally directing even minor details. Despite wanting progress, he frequently overrides team input, dismisses ideas, and insists on his own approach. Those who challenge him or try to offer solutions are gradually sidelined, while those who simply agree with him are paraded. This has contributed to a high turnover rate, as employees who bring expertise and constructive input are overlooked in favor of those willing to say "yes" without question. Company culture has also significantly deteriorated. Morale is low, and people actively avoid going to the office. Little effort is made to foster a sense of teamwork, and leadership seems indifferent to employee engagement. Discussions of raises are always brushed off. There was no holiday celebration, and the final company call before Christmas wasn’t a message of appreciation or encouragement—instead, it was an abrupt announcement that everything would be scrapped and rebuilt from scratch in the new year. Additionally, there is a pattern of reactive decision-making. If a key metric declines, the immediate response is to implement quick fixes with minimal effort rather than investing in long-term improvements. This short-term mindset hinders the company’s ability to develop a truly strong and sustainable product. Ultimately, while the company had a strong start, leadership’s erratic decision-making, unwillingness to delegate, and resistance to meaningful input have made it a challenging place to work. It's becoming a toxic place that no one likes.

Explore other reviews about Durable (Canada)

5.0
21 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Durable went through a big cultural change over the past year which well positioned it to be one of the most exciting companies out there. We're now an AI-first startup with state-of-the-art products in the works shipped within weeks. The team is small, senior, and motivated! Everyone is an owner and heard. If you love coming up with new ideas, building pocs, and shipping in a fast-paced manner, this is the place to be. From an engineering pov, we're up to date with the latest tech. It's quite fun to not be constrained by legacy tech. The compensation and benefits are excellent and among the best.

Cons

- Very fast paced with lots of ownership which is typical in a startup. This can feel overwhelming for those who don't expect it or are not used to it. - Things can change a lot within a short timeframe.

4.0
23 Apr 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at Durable is unlike anywhere else I’ve been. It is an AI-first culture that is reshaping how teams operate and what individuals are capable of. You’re encouraged to challenge traditional ways of working and help build a future-focused company. What stands out most is the vision. We’re not just iterating. We’re creating something new. That means real freedom to explore ideas, stretch into new responsibilities, and grow alongside the company. The product is amazing. Backed by incredible product, dev, and customer teams that deliver fast and solve problems creatively. Everyone is deeply committed to building something impactful and it shows in the quality and pace of the work. The team culture is another massive plus. It’s a small, seriously talented group of people doing big, meaningful things. And they do it without ego. Collaboration is real, and support is constant. The benefits are excellent. Competitive salary, generous vacation, and a real respect for work-life balance. Personal time is actually respected, which makes a big difference in a startup environment.

Cons

Nothing unexpected for a fast-moving, high-growth startup. It’s a place with high standards and a lot of hustle. Not the right fit if you’re looking for a slow pace or just want to coast. There are occasional shifts in plans or targets as the company adapts to industry changes. But that agility keeps things exciting. Some operational pieces are still being ironed out. It’s not perfectly oiled yet. But the company is hiring thoughtfully and leveling up the team in a strong, intentional way.

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