Severely Understaffed and poorly ran - Crew Member Dunkin' Employee Review

3.0
27 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Free food, great co workers, current store manager was doing her best

Cons

Terrible upper management.The store manager is over worked and the people who care about their jobs are also over worked.As a crew member you’re expected to work sooo hard and so much because the store is so badly understaffed. Upper management is invisible and doesn’t seem to care about the store manager working so much.I really felt bad for her.But I had to find something better.

Explore other reviews about Dunkin'

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

People are like family here

Cons

We need more flexibility with WFH

4.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great for a teenage first job. Responsibilities were shared and I learnt a lot about the hospitality industry

Cons

Now and again you will get your “bad” customers but that’s what the hospitality industry entails

See reviews by: Helpful|Rating|Date|All