Dunkin Donuts - Crew Member Dunkin' Employee Review

2.0
22 Mar 2015
Recommend
CEO approval
Business outlook

Pros

Not that great a place to work. It brought in money. It isn't too difficult a job. Anyone can do it if they are reasonably reliable and can stand to talk to crabby guests who just want their coffee and don't care about being decent to you haha.

Cons

General managers and district managers indecisive and never seemed to fix problems, even really big obvious sanitary concerns. Hired too many people. Seemed like you were always scraping for hours, yet at they same time they were always hiring new people. Promised me a raise and took about 3 months to actually get it. Generally poor experience.

Explore other reviews about Dunkin'

5.0
22 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits great management & team

Cons

Not anything bad I could say

1.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Every once in a while you are granted a 15 minute break

Cons

There are significant concerns regarding management’s leadership and communication practices. Employees often receive criticism in a manner that feels disrespectful rather than constructive, and support from management is limited despite high expectations placed on staff. Professional boundaries are also a concern, as discussions between management and employees about employees occur inappropriately among coworkers. Greater emphasis on respectful communication, employee support, and professionalism would help foster a more positive workplace culture. They also promise pay, after employees were not paid correctly management basically state “too bad I can’t fix it” even though that is illegal in the state of VA.

See reviews by: Helpful|Rating|Date|All