Got me by, built my customer service experience, and taught me how to use my voice in a productive manner. - Employee Dunkin' Employee Review

3.0
28 Jan 2014
Recommend
CEO approval
Business outlook

Pros

Fast paced environment for those looking for that kind of atmosphere. Makes the day go by quicker.

Cons

Not much worthwhile potential for upward movement in company. Becoming a manager requires a lot of training and responsibility with little more compensation.

Explore other reviews about Dunkin'

5.0
6 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at Dunkin is fast-paced, fun, and team-oriented. Great coworkers, flexible hours, and a steady flow of energy make each shift enjoyable

Cons

No cons, overall good place

1.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Every once in a while you are granted a 15 minute break

Cons

There are significant concerns regarding management’s leadership and communication practices. Employees often receive criticism in a manner that feels disrespectful rather than constructive, and support from management is limited despite high expectations placed on staff. Professional boundaries are also a concern, as discussions between management and employees about employees occur inappropriately among coworkers. Greater emphasis on respectful communication, employee support, and professionalism would help foster a more positive workplace culture. They also promise pay, after employees were not paid correctly management basically state “too bad I can’t fix it” even though that is illegal in the state of VA.

See reviews by: Helpful|Rating|Date|All