Decent place to associate with if you are working for a good Franchisee - Store Manager Dunkin' Employee Review

4.0
1 Aug 2009
Recommend
CEO approval
Business outlook

Pros

I'm a Store Manager for a local franchisee here in Connecticut and have been treated with nothing but respect and dignity. The training program I've been been in has been excellent and informative, and the franchisee has been generous with compensation. There is a lot of opportunity for me here because we're growing and opening new stores. Like I said, your experience with Dunkin Donuts will entirely depend on how your franchisee owners run their business. The crew I work with is great and sales are high. Overall, very satisfied.

Cons

The biggest downside? I work 6 days a week...enough said. In addition, Dunkin offers absolutely NO benefits...they're left up to the franchise to take care of and as a result, they're very expensive.

Explore other reviews about Dunkin'

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Awesome culture, coworkers/ team mates

Cons

Consistency of Hours or availability

1.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Every once in a while you are granted a 15 minute break

Cons

There are significant concerns regarding management’s leadership and communication practices. Employees often receive criticism in a manner that feels disrespectful rather than constructive, and support from management is limited despite high expectations placed on staff. Professional boundaries are also a concern, as discussions between management and employees about employees occur inappropriately among coworkers. Greater emphasis on respectful communication, employee support, and professionalism would help foster a more positive workplace culture. They also promise pay, after employees were not paid correctly management basically state “too bad I can’t fix it” even though that is illegal in the state of VA.

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