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      Dunkin'

      Part of Inspire Brands

      Engaged employer

      Dunkin' reviews

      Very high expectations - Manager Dunkin' Employee Review

      3.0
      27 Dec 2012
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Get to know customers quickly because most are regulars. Easy to get promoted if you are a hardworker.

      Cons

      Not adequately staffed because too much focus on profit. Managers have to work 50+ hours for salary. Very difficult to take a weekend or holiday off, especially managers. High expectations, but no incentive.

      Explore other reviews about Dunkin'

      5.0
      18 Jun 2026
      Senior project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      People are like family here

      Cons

      We need more flexibility with WFH

      4.0
      18 Jun 2026
      Cashier/barista
      Recommend
      CEO approval
      Business outlook

      Pros

      Great for a teenage first job. Responsibilities were shared and I learnt a lot about the hospitality industry

      Cons

      Now and again you will get your “bad” customers but that’s what the hospitality industry entails

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