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Thank you for taking the time to share your experience. We are genuinely sorry to hear that aspects of your time with us didn’t meet your expectations. Feedback like yours is incredibly important as it helps us reflect, learn, and grow.
We are actively working to strengthen management support across the business, including clearer roles such as People Coaches and Practice Leads, as well as consistent guidance from project leads. We know how vital it is to feel supported in your day to day work.
Culture is something we care deeply about. The Culture Crew was created to help foster a positive, inclusive environment, and we believe everyone plays a role in shaping the workplace we all want to be part of.
We also recognise that work life balance is essential. While some projects may require more time in certain periods, we are committed to ensuring this isn’t the norm and are working closely with teams to manage workloads sustainably.
Our approach to salaries, promotions, and performance management is under regular review to ensure fairness and transparency. We are always looking for ways to improve and evolve these processes.
If you're open to continuing the conversation, we would really appreciate the opportunity to learn more. Please feel free to reach out to our People, Culture and Talent Team at peoplesupport@dufrain.co.uk.