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DriveTime Automotive Group

Engaged employer

average job nothing you wake up happy to do - Customer Experience Guide DriveTime Automotive Group Employee Review

3.0
26 Sept 2022
Recommend
CEO approval
Business outlook

Pros

vacation time is okay, people you work with are okay. Job security is there. I would recommend if you work at target, Walmart, Starbucks and you are looking for a boost in life go for it! However if you have experience in the field (sales, finance, underwriting, higher management, etc.) and value your work and would like to feel valued, well paid, and respected for it find another place to work.

Cons

adding extra work all the time, reducing underwriting to increase your foot work, pay has gotten lower over the years. a-lot of outside work. Everyone is pushed to a limited. feel unvalued and under paid

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DriveTime Automotive Group Response
3y
Thank you for sharing your experience as a Customer Experience Guide of more than 6 years. That's quite some time and we thank you for your dedication to our customers! We're happy to hear you're enjoying our benefits package. We evaluate our total compensation and benefits packages on an annual basis to ensure we are keeping up with industry standards. Within the pre-owned auto industry comes some extra heavy lifting every now and then to ensure we are giving our customers the best possible experience. We recognize that during our busy season, it can be stressful to keep up with demands. We always encourage current employees to chat with their leader if they are feeling overwhelmed. Additionally, we thoroughly enjoy promoting our employees from within, so we encourage you to take a look at any job openings and apply if you're interested. We appreciate your feedback and wish you continued success in your career with us.

Explore other reviews about DriveTime Automotive Group

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Always busy, good pay, decent hours

Cons

Upper management regularly rolling out new initiatives that hinder dealerships ability to sell.

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DriveTime Automotive Group Response
5d
Thank you for sharing your experience as an Assistant Manager. We're glad to hear you enjoyed the fast-paced environment, competitive pay, and work-life balance the role provided. As our business evolves, we're continually looking for ways to improve processes and better serve both our customers and employees. Feedback from team members helps us evaluate these efforts and identify opportunities to enhance the experience for everyone involved. Thank you for sharing your experience, we wish you all the best in your future endeavors.
2.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

It use to operate like a startup. Flexible with the right management. Outings can be fun, but most of the fun has been laid off or budgeted out. Red tape, metrics, favoritism, and budgeting ruined everything. I miss what it use to be.

Cons

They have let go at least 50% of IT, and another 20% have left on their own if not more within the last year. The good old boy club is very strong, was told there's no where to move up. Years in a row never having any actual achievable goals to show accountability for promotion. They are running out of technical knowledge and the only one's who are staying are those who've been there for a long time, only. Even some of those are getting laid off unexpectedly. Having connections outside of work seems to matter more than skill or contributions wether that's code or hours spent. Be wary of applying here, they are running on a skeletion crew on just about every team, this was not the case a year ago. What's left is not the biggest contributors or most impactful team members. Once the CTO (Greg) left, it all started a shift, a little over a year ago. No sense of ownership on any of the teams, while every team is so fragmented. One could be implimenting something affecting the whole company and get laid the same day.

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DriveTime Automotive Group Response
1w
Thank you for sharing your experience as an Engineer. We're glad to hear you enjoyed the entrepreneurial spirit, flexibility, and relationships built during your time here. At the DriveTime Family of Brands, we're committed to creating opportunities for growth through regular career conversations, internal mobility, leadership development programs, and transparent performance expectations. We also work hard to foster a culture where team members can share ideas, make an impact, and collaborate across teams. Thank you for sharing your experience, we wish you the very best in your future endeavors.
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