Management tries to fool employees into thinking that they are helping customers get vehicles when in reality they really want everyone to lie as close as they possibly can get a way with to lure customers in.
For example:
"Oh you make $733 a month? No problem, come in and we'll help you out"....knowing damn well that they will probably need a co-signer and even when they say they don't have a cosigner they encourage employees to have them to come in anyway.
As far as how income is made you get a base salary between $28,000 to $32,000 each year. On top of that, it is a tiered bonus structure.... the way things are set up is that it is based off of people who come into the dealership and get their credit ran.... however you have no control over seeing who actually came in because there is someone in IT who controls that. This can cause for some confusion because one day your numbers may be higher than the next day and management can't explain why the numbers change per se which is very suspicious.
Oh and no one really makes anywhere near the advertised 45 to 65 K each year... maybe about 2 to 5% of the department makes that.
You really have to figure out ways to cheat the system to make it work and that was not my style. Management can come off as very delusional and robotic even when they know things are not correct or unethical.When you question or suggest something professionally, you get called negative and a trouble maker. "Be positive" is term loosely thrown around, when management don't even exhibit this themselves It can be high pressure sales environment at times and you have to learn how to budget your income to make things work because you may make okay one month and make nothing the next which can be extremely frustrating.
Oh and you may be talking to some of the rudest delusional financially illiterate customers ever.... But you still feel bad because they don't know a lot and they don't know what they're about to get themselves into.
