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      DraftKings

      Engaged employer

      DraftKings reviews

      A Stepping Stone with Room for Improvement - Customer Experience DraftKings Employee Review

      2.0
      5 Feb 2025
      Customer experience
      Recommend
      CEO approval
      Business outlook

      Pros

      The owners of DK are fantastic, genuinely caring, and have a clear vision for the company. When the company was smaller, it was a wonderful place to work, with a great atmosphere and opportunities for growth. There’s a lot of recognition from the outside, and it’s often seen as a "cool" company to work for, which can be a good stepping stone in your career. Solid benefits and 401k plan.

      Cons

      However, as the company has grown, the personal connection to employees has faded, and it can feel like you're just another number. Metrics are constantly shifting, adding an element of instability, and if you're not aligned with the company's "frat bro" culture, it’s hard to fit in. The office culture revolves heavily around drinking and partying, which can be alienating for some. HR is not very supportive, and turnover is high across multiple departments. An example of not feeling appreciated was when the Reign Makers department was shut down, and we were given their old swag as Christmas gifts—a slap in the face after all the hard work we put in. It’s difficult to build a long-term career here outside of your own department. Raises are rarely given, despite promises of performance-based increases, which can be incredibly frustrating.

      avatar
      DraftKings Response
      1y
      Thank you for your feedback and for sharing your experience with DraftKings. We truly appreciate your contributions over the years and are grateful for your insights. It’s great to hear that you valued the vision and leadership of our founders has left a positive impression on you. We’re also proud of the benefits we offer and the recognition DraftKings has earned in the industry. We understand that as companies grow, the culture and dynamics can evolve in ways that may feel different from the early days. Your feedback on workplace culture, career growth, and recognition is valuable, and we appreciate your perspective. Thank you again for sharing your candid feedback.

      Explore other reviews about DraftKings

      5.0
      12 Jun 2026
      Senior ml engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good people in the team very helpful

      Cons

      My rating is 5 out 5

      2.0
      28 May 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The pros about this place is that if you want a quiet area to work when you do work there out of 3 days out of the week that they have you work there. At least that's what it was when I worked there I don't know if they've changed it. Then you work 2 days at home. It's very quiet. Most the time there is nobody there. They will train you and help you but you will eventually have to be able to do it on your own.

      Cons

      If you switch over to departments don't depend on the company keeping you. If you mess up. The company was literally going through a buyout with the lottery company when I was working there and everything was crashing. So I got let go because there were a lot of errors and the system that they upgraded to was worse than the one that we worked on. So basically if anything happens with the systems just make sure that you know what you're doing and that you catch up on everything.

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