Store Manager - Store Manager Dollar Tree Employee Review

1.0
28 Dec 2016
Recommend
CEO approval
Business outlook

Pros

Monthly bonuses - as long as you hit your, sometimes unrealistic, sales goal. Great team members. Most of the customers are good people.

Cons

I've been in retail since 1997...and I can definitely say this is THE most poorly run company I've ever had the misfortune of working for. Store managers have very little control of inventory and how much freight their store receives. A LOT of stores have entirely too much freight and their stockrooms are in violation of OSHA policies. As a matter of fact, in 2015 Dollar Tree was one of the most heavily fined companies by OSHA. Hours are extremely tight. A need to be cut on a regular basis leaving not enough staff to properly run a store. Since I was salaried, I was expected to put in long hours. My paycheck was based on a 45 hour work week. I don't think I ever worked under 50 hours. Often times it was 60+ hours a week. This company, as a whole, has a pretty weak managerial training program. And a non existent associate training program. We are given 0 hours to train new employees. Very high turnover rate. Store managers are bounced around, a LOT. In my almost 2 years with the company, I worked at 5 different locations. Freight, freight, freight. There is no rhyme or reason to the entire freight process. This is a dead end job. Not a "career" by any means.

Explore other reviews about Dollar Tree

5.0
9 Feb 2026
Recommend
CEO approval
Business outlook

Pros

It was a really positive work place.

Cons

Not a very flexible job schedule

3.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Working at Dollar Tree provided valuable hands-on leadership experience across every aspect of retail operations. I strengthened my skills in inventory management, merchandising, freight planning, staffing, customer service, compliance, and operational execution. The fast-paced environment challenged me to think quickly, prioritize effectively, and develop my team while delivering results. The relationships I built with my associates and customers were by far the most rewarding part of the job.

Cons

The workload often exceeded the labor hours provided, making it challenging to consistently meet operational expectations. Store managers were frequently expected to handle multiple responsibilities while working with lean staffing levels. Facility and equipment issues sometimes took longer than expected to resolve, and support from upper management could be inconsistent. While the job offered valuable experience, maintaining work-life balance could be difficult during peak freight and seasonal periods.

See reviews by: Helpful|Rating|Date|All