District Manager had high hopes of changing things but is giving up - District Manager Dollar General Employee Review

1.0
19 Aug 2013
Recommend
CEO approval
Business outlook

Pros

I had a great Regional Manager that I learned from and what I learned from him will help me in my next DM role. The company is over 10K stores and opening many more this year. Opportunities for bonus.

Cons

The budget for hours are cut to the bone. Store Managers are under paid and forced to work the store by themselves most of the time which causes the stores to be very dirty, external theft to happen and the back rooms were so impacted you couldn't move around in them. Also it was told to me by the Director of Sales that I needed to train my managers that 70% store theft is internal. This statement isn't true because of all the empty packages that are found on a daily basis scattered through out the stores from customers that stole. As DMs were are expected to unload trucks, stock, do planograms, prep for inventory as well as running the district with all the meetings, reports and paperwork...I am unable to delegate much because of the strict labor budget and the work has to get done. I have been burned out since month 6 and am currently looking for another job. I found out that I was the 7th DM in less than 2 years...very sad but I understand why.

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5.0
13 Oct 2025
Recommend
CEO approval
Business outlook

Pros

helping out people Organizing, lifting material.

Cons

There is no cons for job.

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

You have an opportunity to create good good relationships with your customers.

Cons

There is no work life balance. If you’re a store manager you’re expected to be there 24/7 if necessary. You’re also salary, so you’re paid for a flat 40 hours but required to schedule yourself for a minimum of 48 hours. No holiday pay, no overtime. You have access to two types of bonuses but they’re IF you qualify for them. You get little to no support from upper management and constantly told you’re not doing enough. They don’t care if you’re having staffing issues and still expect you to get the truck completely worked in 2 days and the store to be 100% recovered daily, even if you’re alone. Then they’ll either look for ways to write you up to terminate you or push you until you quit.

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