Flat out not worth the pay. Way too much work for what most banks pay their tellers - Assistant Branch Manager Dollar Bank Employee Review

3.0
18 Jul 2022
Recommend
CEO approval
Business outlook

Pros

They are not crazy about meeting goals and doing have a point system either which does take away some stress

Cons

Used to be a great company to work for, even though they pay was less than other banks but in the past 2 years it’s really went downhill. All the upper management that’s been there for years has left, took in a few horrible replacements. The pay is nowhere near what it should be for the amount of work so it’s near impossible to get a good staff, let alone keep them. Which just puts even more work on the little amount of staff currently there, which makes them want to go somewhere else they feel more valued since other banks pay tellers what db pays managers. Most banks- any 2 ppl can open a branch, get money from vault, etc. but here it’s supervisors only which just puts more work on their already demanding list of work. Pay more and you will be able to hire more trustworthy ppl and be able to do the same. Outdated systems and repetitive work. They would see less loss and fraud if they updated to what most banks use. But still using the black screen emulator having to type in and remember all these codes. When most banks have a system you just click and can view all and any info you need. Which would also cut the need for some redundant departments. No one ever seems to know what’s going on, cs always giving opposite answers of what we know to be true in branch.

Explore other reviews about Dollar Bank

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with

Cons

Parking is expensive to be in the office downtown

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunity at dollar for growing your knowledge and experience. Leadership does care about their people and there is a a fair bit of access to executive management. Benefits are pretty good with insurance, gym reimbursement, 401k match and other things.

Cons

Performance incentives are sorely lacking here. If you are a high performer, you get the same performance incentive distributed into your 401k as someone who is average. Management also has a track record of adding responsibilities but not necessarily increasing compensation. The other main item is that the majority of employees have started and stayed at dollar. Coming in externally with difference experiences can be challenging.

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