Overly Stressful, Low Compensation - Senior Personal Banker Supervisor Dollar Bank Employee Review

3.0
20 May 2020
Recommend
CEO approval
Business outlook

Pros

Regular hours. 3 work events a year average. Good co-workers (if you're lucky).

Cons

Had to make cold calls, sometimes after hours during customers dinner time. Poor upper management. If you get a bonus it goes into your 401K only. Management will often side with the abusive customers over the branch employees. Poor technology, and even when it's upgraded it's years behind everyone else. Low pay for the amount of work you are expected to do. Pay raises with promotions are very meager. CEO that sees only what he wants to see. Forced to resume the work day even after the branch is robbed. Owed overtime pay to several current and former assistant managers and only repaid it after a court battle (and discouraged employees from taking owed money).

Explore other reviews about Dollar Bank

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly, decent amount of knowledge able to be gained. Team supports you and encourages you.

Cons

After learning the tools (intune, felxera, etc) things become more and more repetitive.

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunity at dollar for growing your knowledge and experience. Leadership does care about their people and there is a a fair bit of access to executive management. Benefits are pretty good with insurance, gym reimbursement, 401k match and other things.

Cons

Performance incentives are sorely lacking here. If you are a high performer, you get the same performance incentive distributed into your 401k as someone who is average. Management also has a track record of adding responsibilities but not necessarily increasing compensation. The other main item is that the majority of employees have started and stayed at dollar. Coming in externally with difference experiences can be challenging.

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