Customer Service Specialist - Anonymous employee Dollar Bank Employee Review

4.0
23 Mar 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company puts a lot of money and time into training their employees and gives you the tools to do the job. Customer service is number one and it shows through out the company.

Cons

It is the starter bank where all the other banks get their trained employees from because they are on the low end of the pay scale.

Explore other reviews about Dollar Bank

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with

Cons

Parking is expensive to be in the office downtown

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunity at dollar for growing your knowledge and experience. Leadership does care about their people and there is a a fair bit of access to executive management. Benefits are pretty good with insurance, gym reimbursement, 401k match and other things.

Cons

Performance incentives are sorely lacking here. If you are a high performer, you get the same performance incentive distributed into your 401k as someone who is average. Management also has a track record of adding responsibilities but not necessarily increasing compensation. The other main item is that the majority of employees have started and stayed at dollar. Coming in externally with difference experiences can be challenging.

See reviews by: Helpful|Rating|Date|All