Need to come up with new ideas, Heavily commoditized market - Account Executive Docusign Employee Review

1.0
25 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Nothing in recent years. Product is still good but that could change rapidly with competitors raising their bar

Cons

Management could understand business landscape better in the region. Poor understanding of issues in the market and how competitors are developing themselves for a similar solution. Resorting to practices to make it harder for reps to achieve targets and payouts while not being able to address concerns on the ground.

Explore other reviews about Docusign

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1d
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
3.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Recognizable Brand, Accelerators to increase commission. Good co-workers. Product is widely viewed as the industry standard.

Cons

Expensive vs Competitors, Sales in certain verticals has becoming increasingly difficult since changes. Often sales reps are in competition with DocuSign's website/marketing initiatives which undercut sales opportunities and provide 0 credit to sales rep. Even though DocuSign does more than e-signature, it is widely seen as just a e-sign provider. Docusign is working to fix that.

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Docusign Response
1d
Thank you for taking the time to share your insights with us. As our industry evolves quickly, it is important for us to hear detailed feedback regarding our sales environment and market positioning. We are always evaluating ways to improve the employee experience, and your review gives us some important points to consider. Wishing you the best of luck in your next venture.
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