Great until it wasn't - Account Executive Docusign Employee Review

3.0
17 Jan 2025
Recommend
CEO approval
Business outlook

Pros

- Exposure to many markets in the Asia region - Great colleagues at the IC level (both in & outside the sales org) - Was fantastic before the CEO change + subsequent cascading of new 'culture',

Cons

Was evident from the rapid growth during COVID that the headwinds wouldn't last forever. Sales team went from high morale, high performing teams, to being put on PIPs constantly within 12 months. The issue clearly wasn't the same people who were doing so well (not just because of COVID). New global + regional management became spreadsheet hawks, politics became rife. Clear brown-nosing, career sabotage & throwing under the bus by sycophants. Cancelled Presidents Club trip despite other companies already starting to do them again (around the same time stock price tanked). I could go on and on, but it's all in the past now.

Explore other reviews about Docusign

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1d
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
3.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Recognizable Brand, Accelerators to increase commission. Good co-workers. Product is widely viewed as the industry standard.

Cons

Expensive vs Competitors, Sales in certain verticals has becoming increasingly difficult since changes. Often sales reps are in competition with DocuSign's website/marketing initiatives which undercut sales opportunities and provide 0 credit to sales rep. Even though DocuSign does more than e-signature, it is widely seen as just a e-sign provider. Docusign is working to fix that.

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Docusign Response
1d
Thank you for taking the time to share your insights with us. As our industry evolves quickly, it is important for us to hear detailed feedback regarding our sales environment and market positioning. We are always evaluating ways to improve the employee experience, and your review gives us some important points to consider. Wishing you the best of luck in your next venture.
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