Not what it used to be - Account Executive Docusign Employee Review

1.0
15 Feb 2024
Recommend
CEO approval
Business outlook

Pros

- Some of the best employee benefits you'll find - Ability to progress in your career if you know how to work it - Great work / life balance

Cons

- Unattainable quotas - Culture isn't what it used to be. There's a lack of team events and bonding. - High turnover and layoffs lead to extremely low morale - Unhappy customers and lack of customer care from leadership - C-Suite and Sr. Management is tone deaf to what's actually happening in sales - Layoffs impacted several talented, well tenured, quota hitting AEs... is anyone safe? - First large, in person sales training was held on Yom Kippur (shows lack of commitment to DEI) - Disconnect on when it's important to be in person. GKO is still virtual but they want you to come into the office for free cupcakes and champagne,,,,

Explore other reviews about Docusign

5.0
16 Feb 2026
Recommend
CEO approval
Business outlook

Pros

lots of exposure business processes within GTM

Cons

Typical start-up mentality hindering strategic productivity

2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

See reviews by: Helpful|Rating|Date|All