Avoid for your own well-being - Anonymous employee Docusign Employee Review

1.0
15 Nov 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They pay pretty well and have not a bad brand. That’s it.

Cons

If you’re currently in a selection process for DocuSign, do yourself a favour and withdraw ASAP. The place has gone massively downhill since the new leadership team took over, there is no consideration for the amount of work thrown at the employees. The leadership pays lip service to employee wellbeing and empowerment, but the internal processes and the consideration for your time is shambolic. Customer-centric innovation in the product is non existent, apparently due to massive investments elsewhere. VP’s of various levels are invisible, posting on LinkedIn about meeting peers all over and we at lower levels see no effects or any initiatives.

Explore other reviews about Docusign

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1d
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
3.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Recognizable Brand, Accelerators to increase commission. Good co-workers. Product is widely viewed as the industry standard.

Cons

Expensive vs Competitors, Sales in certain verticals has becoming increasingly difficult since changes. Often sales reps are in competition with DocuSign's website/marketing initiatives which undercut sales opportunities and provide 0 credit to sales rep. Even though DocuSign does more than e-signature, it is widely seen as just a e-sign provider. Docusign is working to fix that.

avatar
Docusign Response
1d
Thank you for taking the time to share your insights with us. As our industry evolves quickly, it is important for us to hear detailed feedback regarding our sales environment and market positioning. We are always evaluating ways to improve the employee experience, and your review gives us some important points to consider. Wishing you the best of luck in your next venture.
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