If you're in Sales, look elsewhere for opportunity.... - Account Executive Docusign Employee Review

2.0
20 Aug 2015
Recommend
CEO approval
Business outlook

Pros

Great product, without a doubt, and some really great people to work with and learn from. Perfect location in Downtown Seattle, steps from the market, SAM and other city highlights.

Cons

So many to list, but I'll stick to the ones that are most relevant to Salespeople, I have many friends and acquaintances in the field and would not recommend DocuSign to any of them because: Base salaries are comically low and non-negotiable, if you are a good sales person with a solid track record you will be taking a pay cut of seriously undervaluing your skills. Quotas are (seemingly) made-up and not based on either actual market projects or past performance. They are also exceedingly unrealistic in most departments but also wildly inconsistent, in terms of ability to exceed quota and resources available, from team to team. Don't bet on making up your lost salary with commissions, it's highly unlikely at DocuSign. Management/Leadership: Lots of managers, very few quality leaders or managers that even display competent leadership qualities. Sr. Leaderships: Keith Krach is an inspirational guy and, from what I've seen, has done great things for the company, he will likely continue to do so as the business grows globally. Beneath him are a multitude of C-level exec's, SVP's and VP's, many of whom have dubious roles and are, seemingly, redundant. They are weighing down the company and creating a bureaucratic mess.

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Docusign Response
10y
We are sorry you did not have a good experience here. Thank you for your feedback. Good luck on your next endeavor.

Explore other reviews about Docusign

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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