Some growing pains, but making good strides in 2023 - Enterprise Sales Docusign Employee Review

4.0
22 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Company culture promotes helping each other, and employees largely prescribe to it. DocuSign is full of nice people and family / work life balance is supported. Salary ranges are top tier in comparison to the general marketplace and benefits are good. Stock RSUs are very good, even when considering stock volatility. Flagship product is widely used and loved by clients. "It just works" is often heard. New CEO is making needed changes to take DocuSign into future growth.

Cons

A little WOKE leaning for my taste at times and slow to enforce accountability culture, although seems to be improving. Lack of infrastructure / programs / marketing / sales awards / mindset of an established Enterprise Sales organization. Maturing from Commercial and Majors culture is needed, and effective alignment of "prime and co-prime" model needs development. Product innovation is lagging at this point behind technical platform consolidation (needed widely in the marketplace) and has been impacted by choices from previous regimes. Playing a little catch-up here, and competitors "look better" as a result - even though they are not as strong or stable.

Explore other reviews about Docusign

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
2w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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