Best Professional Experience I've Had - Senior Software Engineer Docusign Employee Review

5.0
3 Aug 2020
Recommend
CEO approval
Business outlook

Pros

Getting started at DocuSign was the best onboarding experience I've ever had. Apart from what the company provided, I quickly learned that I was surrounded by people who cared that I had what I needed and would readily answer any questions I had. Now, a couple years later, I'm still thankful that I get to work with some of the kindest, smartest, and caring people I've ever worked with. From product managers who distill down customer needs into workable user stories to developers who care that they are creating the right solution for the customers, to QA who work hard to ensure that the solutions work right for the customers, this is a fantastic place to learn and to grow. I've had managers who have worked hard ensuring I had what I needed to do the work of my life. I enjoy my 1:1s; my manager is happy to have wide-ranging discussions with me, yet she will dive deep on an area if I ask her to. Even in the midst of the lockdown and subsequent recovery from Covid-19, the company provided us a generous amount to help with unexpected changes to cope with the new working arrangements. I've happily referred several people to DocuSign, and I have no reservations in doing so. We hear that DocuSign wants to provide us what we need to do the work of our lives. For me, they've succeeded, and then some!

Cons

Nothing really comes to mind.

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Docusign Response
5y
Thank you for sharing such detailed thoughts. We appreciate it and your vote of confidence.

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Pros

lots of exposure business processes within GTM

Cons

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2.0
9 Apr 2026
Recommend
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Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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