Never looked back! - Customer Success Docusign Employee Review

5.0
28 Sept 2018
Recommend
CEO approval
Business outlook

Pros

They told me before I joined it was a great company, with a great product, great people.... and great customers that love us. It couldn't be more true. The company and our market is full of opportunity. We have a great CEO who cascades a culture that people thrive in. What more could you ask for.!?

Cons

The fun never stops! It is like being at the Olympics every day - running from one event to the next. Be sure you are ready for the ride if you want it.

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Docusign Response
7y
OK. You totally made my weekend. Thanks for sharing your thoughts especially about Dan and how his style works down through our culture.

Explore other reviews about Docusign

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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