great product, nice people, beautiful offices in SF and Seattle
Cons
Lots of turnover in leadership, mid mgmt, sales and account mgmt. Price erosion due to high competition. Need to introduce a new sku. In less than 1 year my entire team turned over from SVP down to everyone in the group.
Docusign Response
8y
Turnover in management is fairly typical when a new CEO joins the company. However it seems like you have experienced it more than other groups. Hopefully, the dust has settled and you can feel your contributions appreciated and the team making an impact.
Mostly nice people, dedicated to their specific roles.
Cons
Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations.
Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.