Was a good company to work for, not so much anymore - Senior Revenue Accountant Docusign Employee Review

2.0
19 Sept 2016
Recommend
CEO approval
Business outlook

Pros

The product is good and the companies attempt to give back to the community is nice to see. Good place for young college grads to learn and then take their skills on to a higher paying roles. You'll see lots of glowing reviews from those recent college grads, mostly in sales roles as this is a sales driven company.

Cons

I'll keep my comments here specific to the accounting dept where I worked for 8 years. The company was great to grow with however that ended a few years ago with a change in management. Any advancement means moving to San Francisco, there is no opportunities for career growth in Seattle office, it is viewed as a "shared services" group now. The Chief of Accounting has a very cold demeanor and makes employees feel unappreciated. Work/Life balance was not good due to years of under staffing in depts except sales.

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Docusign Response
9y
Thank you for sharing your thoughts and we wish you success at your next gig.

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5.0
16 Feb 2026
Recommend
CEO approval
Business outlook

Pros

lots of exposure business processes within GTM

Cons

Typical start-up mentality hindering strategic productivity

2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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