Fast growing established SaaS company - Anonymous employee Docusign Employee Review

5.0
16 Jun 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've been working at DocuSign just shy of a year and I can honestly say it's one of the better companies I've worked for. The culture around here is very collaborative with highly intelligent, driven employees looking to make a difference in the SaaS world. Management allows you to take on more and make your impact on the company. Whenever I tell people I work at DocuSign, I always get a positive response about the product and how it's made peoples lives so much easier.

Cons

I wouldn't say this is DocuSign's fault but the company is definitely a well established company and lost a lot of the start-up feel.

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Docusign Response
9y
I agree re: the 10th floor. The Real Estate teams says it is in the plan. Stay tuned. Interesting also what you say about start-up vs established. A lot of people want more systems and consistent processes yet also want to keep the start-up feel. It's a tricky balance that I think we are doing pretty well at.

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5.0
16 Feb 2026
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CEO approval
Business outlook

Pros

lots of exposure business processes within GTM

Cons

Typical start-up mentality hindering strategic productivity

2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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