Easily accessible overtime, but lacks structure for new hires - Customer Service Representative (CSR) II Distribution International Employee Review

Good work environment, great pacing, good management and administrative personell

Hours can be long. Sudden changes in expectations from management.

- typically 45 hours no weekends - pay is decent - 3% 401k match is good

- Business would rather be constantly understaffed than hire people for basic roles - Sales goals are unrealistic and out of touch with reality. Managers will downplay slow seasons and your bonus could be $20,000 or $0 with little ability to make an impact. - Leadership is pretentious and unhelpful. If you’re not an old white man you will be treated like a child. TopBuild would rather give failed CEOs from other companies big bonuses than give branches the necessary resources to improve themselves. - There is no positive work culture here. HR doesn’t address hostile work environment complaints and would rather let tenured employees quit