Pros
Demonstrating empathy and compassion in all interactions is a value at Discord. Business results are important but so are people and that is evident in how decisions are made. One of the key aspects of the culture is to build things that address the unique needs of Discord not simply copying what has worked elsewhere. I truly appreciate that.
Cons
Engineering and Product has more leverage than the rest of the company and drive most of the decisions. Communication and collaboration between functions need improvement but that comes with a growing company. Leadership has started paying more attention to I&D but they need to personally invest time and energy in these conversations for it to resonate more with folks. Currently it seems more bottom up.