Great people blundering through. - Anonymous employee Direct Tools Factory Outlet Employee Review

No one seems to have any idea what they are doing, and micro-manage in the extreme. To wit: to change a missed punch requires the intervention of a District Manager, two levels of management above a store manager. Sales are all handled by corporate, but handled inconsistently. Corporate office spams the sales outlets all-day long with emails, and buries important info in absolutely unimportant emails. Policy changes at least monthly, in ways that do not make sense.