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      Direct Line Group

      Engaged employer

      Direct Line Group reviews

      Good job best thing my colleagues. - Customer Service Direct Line Group Employee Review

      4.0
      7 Aug 2025
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits Good shift patterns

      Cons

      Too many cooks trying to be the head chef. Discounted insurance products still more expensive than other companies.

      avatar
      Direct Line Group Response
      9mo
      We’re sorry to hear about your experience and appreciate you sharing your feedback. If you’d like to provide more details, please reach out to glassdoor@directlinegroup.co.uk.

      Explore other reviews about Direct Line Group

      5.0
      26 Feb 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      love working part time making my own schedule

      Cons

      not sure on hours worked

      1
      avatar
      Direct Line Group Response
      1y
      It's great to hear you enjoy working at Direct Line Group, thanks for taking the time to leave a review.
      3.0
      5 Sept 2024
      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing place to develop sales career and in insurance

      Cons

      Poor management led me to quit

      2
      avatar
      Direct Line Group Response
      1y
      Thanks for taking the time to leave a review regarding your time at DLG. We appreciate your feedback, and will look into how we can further enhance and improve colleague experiences across all of Direct Line Group.
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