Fundamental issues block delivery - Anonymous employee Diligenta Employee Review

We appreciate you taking the time to share such detailed feedback. We’re pleased to hear your positive comments about your colleagues and pay. We recognise you’ve raised concerns regarding processes, systems, collaboration and wider ways of working. These are complex areas and we actively review and refine them as part of ongoing transformation efforts aimed at improving outcomes for clients, colleagues and the business. While we can’t comment on the specific points raised, we want to reassure you that our processes are regularly strengthened to meet regulatory requirements, including Consumer Duty and to support good outcomes for our clients and their customers. Thank you for your contribution during your time with us. We wish every success in your future career.