Culture in decline - Regional Sales Director Diligent Employee Review

Thank you for taking the time to share your feedback about your experience at Diligent. We appreciate all of your contributions during your time with us. It’s helpful to hear about the positive components of your experience, as you noted in your comments about compensation, colleagues, and innovative technology. We're happy to hear you found value in those aspects. We hear that you had frustration regarding end-of-quarter pressure and acknowledge the importance of a sustainable sales environment. We are committed to achieving goals throughout the quarter while prioritizing genuine customer value over quick wins. We are also leveraging technology and data analysis to streamline workflows and free up time for our team. In addition, we recognize the importance of celebrating milestones throughout the quarter--not just at the end--to maintain morale and motivation. We agree that clear communication and alignment are crucial. We're actively working to improve transparency across our teams through initiatives like V2MOMs (our company-wide goal setting framework), regular Town Halls, and dedicated communication channels. We also encourage open communication within teams and across departments. Your feedback on management is very serious to us. We're committed to fostering a respectful and supportive work environment and have zero tolerance for bullying or harassment. If you would feel comfortable, we encourage you to share more details of your experience through our confidential HR email, hrconfidential@diligent.com. We are committed to addressing your concerns with the remaining team, and your input will be very helpful as we seek opportunities to develop our managers. We value your candid comments and will consider them as an opportunity to grow. We remain dedicated to working together to create a positive and productive work environment for everyone. Thank you again for your contributions to Diligent, and we wish you all the best going forward. -Avigail Dadone, Chief People Officer