Advanced SEO - Senior Account Manager Digital Current Employee Review

Caring colleagues. Fair compensation and excellent benefits. Fully remote work, and communication is solid via regular virtual meetings. Sufficient resources to perform job duties. Good and knowledgeable people throughout the company.

Some clients may be slow to implement improvements.

The people are great with no egos! The new hires in the last 18 months have made a HUGE difference in the quality of client work/deliverables and a happier culture. The office is mostly filled with laughter, music, and collaboration. Roles have become more defined over the past year and a half where people are now able to grow and develop their skills. There is real effort to promote work/life balance with most people keeping an 8-5 workday. This is rare for most agencies. The new office space is a much-needed change of scenery! The open floorplan and views from the 16th floor are inspiring and have everyone upping their game. Scott Elser (CEO) has a teacher mentality and brings a much-needed depth of experience which he shares with the agency. Jason Prentice (COO) has added the operations/project management leadership which was missing. DC is a great opportunity for all stages of your career.

There is a culture of spending too much time creating internal processes, running EOS, rocks, and projects compared to client work. This situation is getting better yet needs improvement. Due to the size of the agency, some roles require wearing multiple hats and carrying extra responsibility which has some people spread thin. Unfortunately, those being spread thin produce solid work yet not amazing and with some leadership responsibilities being squeezed. Hopefully, growth will resolve this issue. There is an opportunity for the ownership board to trust and allow the current leadership to run the agency. All great intentions yet will not best serve the agency in the long run.