Disappointing Experience at a Company with Potential - Web Analytics DigiCert Employee Review

2.0
14 May 2025
Recommend
CEO approval
Business outlook

Pros

Smart, collaborative coworkers – Many teams are filled with knowledgeable and helpful people. Flexible remote work – Good work-life balance, especially with remote options in many roles. Strong market presence – As a leader in digital certificates and internet security, the company has industry relevance and job stability. Opportunities to learn – Exposure to cybersecurity, digital trust, and working with global teams. Supportive managers (in some teams) – Team culture can be positive and communicative depending on your department.

Cons

Growing pains from acquisitions – Organizational changes and lack of alignment between legacy systems and acquired brands (like GeoTrust). Limited career growth – Advancement opportunities can be unclear or slow unless you’re in the right org. Mixed communication from leadership – Strategic direction and internal messaging can be inconsistent or unclear. Technical debt – Some systems are outdated or overly complex, making implementation slower than expected. Heavy reliance on a few teams – Some critical decisions get bottlenecked, and cross-team collaboration can be siloed.

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DigiCert Response
1y
Dear current DigiCert analyst, Thank you for taking the time to share your detailed experience. We appreciate your thoughtful recognition of the many strengths across DigiCert, including our talented global teams, flexible work environment, and strong industry position. Your comments about growth challenges and communication during change are well taken. As we continue to integrate acquisitions and scale globally, we know that alignment, clarity, and speed can sometimes fall short of expectations. We are actively working to improve this, especially in how we communicate strategic direction and streamline cross-functional execution. Career development is another key focus area for us. Based on employee feedback, we have begun emphasizing our career pathing and opportunities for employees to use our learning and development resources to map out careers. We’ve also explored mentorship opportunities to support growth. We’re committed to building on our strengths while addressing the issues you have raised with greater urgency and transparency. Our CARE values guide us to collaborate exceptionally, execute relentlessly, and stay obsessed with improving the employee experience. Thank you for being part of our journey. Best, DigiCert People Team

Explore other reviews about DigiCert

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

DigiCert has an amazing culture with a ton of great people who are always willing to collaborate and band together to achieve a common goal. I feel I have the tools, support, autonomy, and resources to succeed in my role and make a positive business impact.

Cons

There is definitely areas of opportunity when it comes to building for scale and breaking down operational silos as DigiCert continues to grow as an organization.

1
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DigiCert Response
1mo
Thanks for taking the time to provide your feedback. We are happy to hear you feel empowered to do your best work here at DigiCert. We are working to create additional opportunities for teams to work collaboratively and more effectively, namely by providing communication support and visibility across the organization. If you have specific recommendations, we'd love to hear them! Reach out to people@digicert.com Thanks for making DigiCert a great place to work. Best, DigiCert People Team
4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

Cons

DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

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DigiCert Response
1w
Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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