Great company to work for! - Senior Customer Care Analyst Deltek Employee Review

5.0
17 May 2023
Recommend
CEO approval
Business outlook

Pros

They have an extensive training program that really prepares you for your role in the company. All of the employees, from your peers to management, are always willing to help one another. They have a mentor program to help guide new hires until they feel comfortable with their position and duties. Deltek cares about your mental health and work life balance. They really care about their employees and you can tell right from the start!

Cons

Onboarding may be difficult if you are doing it alone. The training can be extensive, so it is nice to have a fellow coworker onboarding at the same time, so you have someone to bounce questions off of in regards to the trainings.

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Deltek Response
3y
Thanks for sharing your feedback. You are correct – we care deeply about our employees and their wellbeing is a top priority for us. We strive to provide all employees with the necessary tools and resources to help them succeed. We’re so glad to hear you’re enjoying being a part of #TeamDeltek!

Explore other reviews about Deltek

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great management of hours and benefits keep me happy. Engaging remote presence

Cons

Salary could be better. Training for some products is non existent and reliance on AI is very high.

2.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Good culture and supportive coworkers One thing that stands out is that employees repeatedly talk about the people being collaborative and easy to work with. For CSM teams especially, there are comments about low internal drama and strong teamwork.

Cons

Morale dips after layoffs: Common issue in enterprise SaaS. Remaining employees sometimes inherit extra accounts or responsibilities after reductions. Internal communication can get corporate/vague. Employees sometimes mention leadership messaging during reorganizations feels polished but not fully transparent. Career growth uncertainty during restructures: When leadership changes or teams merge, promotions and advancement

3
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