Regret joining this company. Innovative perks overshadowed by poor culture and control. - Service Operations Manager Deliveroo Employee Review

1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Nice office, free breakfast, discount on delivery, innovative

Cons

Culture was poor. Leaders are very controlling even though they say they want autonomy. See people as things, code rather than humans. High turnover of staff. Was hired on a 3 day a week contract only to be told on my first day by the VP that some miscommunication had happened and she wanted me in 5 days a week.

Explore other reviews about Deliveroo

5.0
21 Apr 2025
Recommend
CEO approval
Business outlook

Pros

good people not bad to work for

Cons

nothing really it was pretty ok there

2.0
21 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company is presented as a young and dynamic environment, at least from an external communication point of view.

Cons

Unfortunately, the internal reality is very different. Career progression mainly favors people who are close to management or who know how to please the right individuals, while meritocracy clearly comes second. Losing valuable employees does not seem to concern upper management at all. Many department heads lack experience and competence, which leads to constant issues, misunderstandings, and organizational problems that directly impact daily work and team morale. The company promotes itself as “young and dynamic,” yet hires employees over 60 whose experience does not appear to be properly assessed or effectively leveraged, creating a strong inconsistency between image and reality. Salaries are not competitive compared to the market. Salary increases and bonuses are very low and demotivating. Benefits are either almost non-existent or purely symbolic.

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